Returns
Return Request
Pickup
Delivered
Quality Check
Refund
Return Eligibility
- Return Period: You can return items within 7 days of delivery. After 7 days, each return is subject to approval and will only be eligible for either a store credit, which can be utilised anytime online, or a coupon percentage towards a future purchase.
- Non-Returnable Items: Accessories, bags, blouses, footwear, sarees with stitched blouses, pre-stitched sarees, unstitched sarees with fall & pico, as well as customised and personalised products.
- Specific Return Terms: Refer to the product page for specific return terms for other items.
- Non-Refundable Charges: Petticoat, fall, & pico and pre-draping charges are non-refundable.
- Return Conditions: Returns are not accepted for items that are damaged, defective, or significantly different from the online description.
- Approval: All returns are subject to approval.
How to Return a Product
Follow these easy steps to process your Returns:
- Contact Us: Reach out to us on WhatsApp at 516-937-7726 or email us at sammairaman@gmail.com.
- Reverse Shipment: Customers can apply for a return via sammairaman@gmail.com. Return shipments will be charged USD 49 per product as a reverse pickup shipping charge from the total refund amount. Return shipping and customs charges are non-refundable.
Refund Process
- Return request within 7 days of delivery: Once your product reaches our returns hub and our team has completed a successful quality check, we’ll promptly issue your refund back to your original payment method.
- Return request after 7 days of delivery: Once your product reaches our returns hub and our team has completed a successful quality check, we’ll promptly issue the store credit or the coupon percentage as agreed upon by you.
Return & Cancellation
- Returns: You can place a return request within 7 days of delivery.
- Cancellations: Order cancellations are accepted within 24 hours of placing the order.
Alteration Services with Sammaira Man Express
If you need alterations, Sammaira Man Express offers exclusive alteration services in the USA.
- Global Accessibility: Access our alteration services across the United States.
- Online Request: Initiate alterations by contacting us at 516-937-7726.
- Efficient Process: Our CRM team will help you locate the nearest Sammaira Man Express and guide you through the alteration process.
- Tailored Alteration: We specialise in personalised alterations, ensuring a perfect fit.
- Simplified Couriering: Courier your outfit to the designated Sammaira Man Express Shop for hassle-free alterations.
- Professional Services: Trust our skilled professionals for high-quality alterations on various fabrics and styles.
- Timely Turnaround: Enjoy swift alterations within a reasonable timeframe.
- Cost Savings: Alterations within the USA save time and costs, avoiding the need to send your outfit back to India.
- Stay Updated: Receive updates throughout the alteration process, from request to delivery.
For any questions or further assistance, please contact us at
sammairaman@gmail.com or call 516-937-7726.